I. Service Overview

DNS GLOBAL TECHNOLOGY LIMITED (hereinafter referred to as "the Company") provides diversified network technology services to users (hereinafter referred to as "you") through the website DNS.IO, including but not limited to domain name registration, DNS resolution, domain name pollution handling, SSL certificate and other domain name - related services.

After you pay for the order, the Company will, in accordance with the order details and the provisions of this agreement, activate the corresponding service rights for you.

II. Service Usage Rights

Service Period

The validity period of the service you purchase starts from the successful payment of the order and is calculated according to the duration you purchase. The specific duration is clearly shown on the order confirmation page. When the service period expires, if you do not renew, the corresponding service will be automatically suspended or terminated, and your data access rights will also be restricted.

During the service period, if the service is briefly interrupted due to the Company's system maintenance, upgrade or force majeure and other factors, the Company will try its best to shorten the interruption time and notify you in advance. Your service period will be extended accordingly according to the interruption time.

Usage Restrictions

You are only entitled to use the service within the scope authorized by the Company and shall not use the service for illegal purposes, including but not limited to cyber - attacks, infringement of others' privacy, violation of laws and regulations and other acts.

Without the written consent of the Company, you shall not copy, modify, distribute, resell or conduct reverse engineering on the service to ensure the integrity of the service and the Company's intellectual property rights are not infringed.

III. Service Content and Usage Rules

The Company provides, including but not limited to, the following services:

Domain Name Registration Service

Users can query and register unoccupied domain names through the Company's official website. During the registration process, users should provide true, accurate and complete information. All consequences caused by users providing false information shall be borne by the users themselves.

After the domain name is successfully registered, the user enjoys the right to use the domain name within the registration validity period. Users should renew the domain name according to the renewal time and method specified by the Company. If the domain name expires due to failure to renew in time, the Company has the right to deal with the domain name in accordance with relevant regulations, and the Company will not be liable for any losses caused to the user.

DNS Resolution Service

The Company provides users with stable and efficient DNS resolution services, resolving users' domain names to the specified IP addresses. Users should correctly set DNS resolution records in accordance with the Company's operation guidelines.

The Company will not be liable for any failure to use the service normally or other consequences caused by users' incorrect setting of DNS resolution records or improper use. If the DNS resolution service is interrupted or incorrect due to the Company's reasons, the Company will try its best to repair it in a timely manner and reduce the service fees of affected users in proportion.

Domain Name Pollution Handling Service

The Company assists users in handling domain name pollution - related issues and tries its best to restore the normal access of domain names through technical means. However, due to the complexity of domain name pollution, the Company cannot guarantee that all pollution problems can be completely solved.

Users should provide the Company with detailed and accurate information related to domain name pollution so that the Company can carry out handling work. If the handling effect is not good due to incomplete or inaccurate information provided by users, the Company will not be liable.

SSL Certificate Service

The Company provides users with relevant services such as SSL certificate application, issuance and installation to help users achieve encrypted access to websites. Users should ensure that the websites applying for SSL certificates comply with relevant laws, regulations and the requirements of the Company.

During the validity period of the SSL certificate, if the website cannot be accessed normally due to certificate problems, the Company will assist users in solving the problems. If the certificate is revoked or cannot be used normally due to illegal content on the user's website or other user - related reasons, the Company will not be liable.

IV. Service Suspension and Termination

If you violate any provision of this service terms agreement, the Company has the right to immediately suspend or terminate the service provided to you without prior notice and reserve the right to pursue your legal liability.

In case of business adjustments of the Company, changes in laws and regulations or force majeure and other factors, resulting in the Company's inability to continue to provide some or all of the services, the Company will notify you in advance and refund the corresponding fees to you according to the proportion of the unfulfilled service period in the total service period.

V. Fees and Payment

Fee Standards: The fee standards for various services of the Company are announced on the official website DNS.IO. The fees may be adjusted according to market conditions and the Company's operating costs and other factors. The Company will issue a notice on the official website in advance.

Payment Methods: Users can pay the fees through the payment methods supported by the Company's official website, including but not limited to online payment platforms, bank transfers, etc. After successful payment, the Company will provide corresponding services to users. If there are problems during the payment process resulting in payment failure, users should contact the Company's customer service in a timely manner for handling.

Refund Policy: Before the service is activated, if the user applies for a refund for his/her own reasons, the Company will refund the remaining amount after deducting a certain handling fee. After the service is activated, generally, no refund application will be accepted except as otherwise agreed in this agreement. If the service cannot be provided normally due to the Company's reasons, the Company will refund the corresponding fees according to the proportion of the actual unprovided service duration.

VI. Privacy Protection

The Company respects and protects your privacy. Please refer to the Company's separate privacy policy to understand how we collect, use and protect your personal information.

VII. Intellectual Property Rights

The Company enjoys complete intellectual property rights for the DNS.IO website and the services provided, including but not limited to software copyrights, trademark rights, patent rights, etc. Any technical materials, documents, data, etc. that you come into contact with during the use of the service are protected by intellectual property laws and shall not be used without the permission of the Company.

Any feedback, suggestions, data, etc. provided by you to the Company during the use of the service, the Company has the right to use, modify, disclose, etc. according to business needs, and no additional fees will be paid to you. However, the Company will respect your privacy and handle your personal information in accordance with the relevant privacy agreement.

VIII. Dispute Resolution

The conclusion, performance, interpretation and dispute resolution of this agreement shall be governed by the laws of the Hong Kong Special Administrative Region.

If there is a dispute between you and the Company due to this agreement or the use of the service, both parties shall first resolve it through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit with the court having jurisdiction in the Hong Kong Special Administrative Region.

IX. Other Provisions

This agreement constitutes the entire agreement between you and the Company regarding the use of the DNS.IO website service and supersedes any previous oral or written agreements. In case of any matters not covered herein, both parties may negotiate and supplement separately and confirm in writing. The supplementary agreement shall have the same legal effect as this agreement.

The Company has the right to amend this agreement in a timely manner according to business development, changes in laws and regulations and other factors and announce the amended agreement content in a prominent position on the website. Your continued use of the service after the amendment of the agreement shall be deemed as your consent to the amended agreement.

Please carefully read this service terms agreement before paying for the order to ensure that you have fully understood and agreed to all the terms of this agreement. If you have any questions, please feel free to contact the Company's customer service team.